Www.dotanddoodles.dk and dotanddoodles.com provides acces to the website of Dot & Doodle's website (in the following called "the website"). We sell our product to you according to the terms and conditions stated on this page. The terms and conditions are to be read carefully before using the website. By using the website you accept the terms and conditions in its whole.
ACCESS TO THE WEBSITE
We do our best to secure continuous access to the website and make sure that no mistakes accour under the transmissions. This we cannot guarantee due to the nature of the internet. Your access can sometimes be interrupted or be limited due to repair, maintenance or introduction of new facillities or services. We try to limit the frequency and duration of this
PERMISSION TO ACCES THE WEBSITE
Dot & Doodle's authorize permission to limited access and personal use of the website. This permission does not authorize acces to download (except for normal cache-features) or to change the website or part of the websitet without prior written consent from Dot & Doodle's. The permission does not apply to resale or commercial use of this website or its content, including collection or use of product lists, describtions or prices, derivative use of this website or its content, collection or copying of account information for the benefit of other shopkeepers, or use of data mining, robots or similar data colletion tools. This website or parts of the website may not be reproduced, duplicated, copied, sold, re-sold or in any other way be used for any commercial purpose with out prior written consent from Dot & Doodle's. You are not allowed to use any frames-tecknique to hide brands, logos or any other property information (including images, text, page layout or information) from Dot & Doodle's with out our written consent. You are not allowed to use metatags or any other "hidden text" with the company name of Dot & Doodle's, product names or brands. All unauthorized use terminates any permission, consent or license to use the website provided by Dot & Doodle 's. You are not allowed to use a logo, a trademark or any other copyright protected graphics or brand which appears on the the website without prior written consent from us.
You are not permitted to use the website in a way that it can lead to interruption, damage, or deterioration of or accces to the website. You are not permitted to use the website for:
- for fraudulent purposes, or in connection with a criminal offense or other illegal activities
- to send, use or reuse materials that are illegal, defamatory, obscene, or menacing ,
- that breaks copyright, trademarks, confidential information and other rights or otherwise injurious to third parties or that are objectionable
- which consists of or contains software viruses, political campaigning, commercial messages, chain letters, mass emails or spam
- to make genes, inconvenience or unnecessary anxiety
COPYRIGHT, LEGAL STATEMENT AND DATABASE RIGHTS
The content of the entire website and compilation of content such as text, graphics, logos, icons, images and software belongs Dot & Doodle 's and is protected by European and International lows of copyrights and database rights. All software used on the website are the property of Dot & Doodle 's or our software suppliers and is protected by European and International laws of copyright. You may not extract and / or reuse parts of the content of this website without Dot & Doodle 's prior written consent. We claim our copyrights on images and texts on this website. Should you be tempted and borrow these pictures and texts without our agreement, we will invoice you €400 per image as well as €400 per text. You are in particular prohibitted to make use of data mining, robots or similar data collection and extraction tools (not once nor several times) for the purpose of using significant parts of the website. Furthermore, you may not create and / or publish your own database that contains substantial parts of the website (such as our prices and product lists). Log statistics are used to optimize the sebsite. See also the Legal Statement below.
Dotanddoodles.com and dotanddoodles.dk are registered domains by FashioNordic, VAT no. DK18600706.
The agreement is valid once you place the order on the website. You will then receive an order confirmation by e-mail. This e-mail is a confirmation that Dot & Doodle 's have received your order. You always have the opportunity to contact us to get a copy of your order confirmation (email@example.com). The prices on the website are current prices incl. VAT and other taxes The prices on the website are updated regularly. Dot & Doodle's have ownership of the products until you have paid the full amount and Dot & Doodle's has received the amount for the products. Orders can only be placed on the website. We cannot accept orders by letter, email, telephone and so on. Dot & Doodle's cannot accept orders form persons under the age of 18 with out the consent of their parents. If this has happened please contact our customer service at firstname.lastname@example.org. Dot & Doodle's reserves the right to withhold any order before shipment for security control of the package.
Although we always strive to express ourselves correctly and flawlessly there may be typing errors, inaccuracies and lack of product descriptions, prices and product availability. We reserve the right to edit and add content on the website. The price of your order must be approved by us as part of our procedure. Should it happen that you have ordered a product that has an incorrect price before accepting your order, we reserve the right to cancel your order and notify you accordingly.
CANCELLATION, RETURN AND EXCHANGE: 30 DAYS
Is the colour not right or is the size wrong? You have 30 days to return your order after the day the order was delivered to you or to a pick-up-point. Outside EU you do not have the right to cancel, return or exchange. Please fill in the return form and return on your own costs the products in the same condition with all hangtags or in original packaging, and we will refund your money as soon as we have received and checked the product. You can also cancel your order by refusing to receive the package - if you do that the package will automatically be returned to Dot & Doodle's. Please note that we only accept products ordered on www.dotanddoodles.com. We recomend that you send your return package insured and with track and trace as the product is your responsibility untill it arrives at the address of Dot & Doodle's, Lindenaesvej 20, DK-8300 Odder, Denmark
You can loose your refund partly or in whole. This can happens if the value of the product is decreased due to:
- you have used the product,
- the product is damaged while it was in your care with your responsibility,
- you have handled the product in a manor not nessasary in order to establish the sort of product, the characteristics of the product and the way the product works.
- you have removed the hangtags, labels, pricetags, and so on,
- missing or damaged packaging
According to the law you have a right to claim within 2 years (possibility for repair, exchange or refund). If you wish to claim please contact us at email@example.com. You must claim "within reasonable time" after you have discovered the faulty of the product. We recomend that you make your claim witin 2 weeks after you discoved the faulty. You must return the product to us as stated under CANCELLATION, RETURN AND EXCHANGE.
Depending on the situation and faulty of the product we will inform you what to do. When you return the faulty product you must inform us as detailed as possible what the faulty is.
If your claim is justified we will refund a fair amound of transport cost for returning the product to us. If the claim is not justified you have to pay the full transport costs including out transport costs for returning the product to you, as well as we can charge you €20 for exhamining the not faulty product.
Please remember to always pack the product in a designated packaged and alway get a receipt of your shipment. The product/package is your responsibilty until it is reveived at our address. Alway keep your recipt of shipmaint including information about the transport cost and with the track and trace number.
PLEASE NOTE! We do NOT accept packages send as C.O.D. or similar.
ACT OF PERSONAL DATA PROCTETION
In order to make purchases on www.dotanddoodles.com you have to as a minimum inform us:
Telephone no. / Mobile no.
Above data will be saved with information of which products you purchased for 5 years counting from the end of the accounting year, the information conserns the Act of Bookkeeping § 10, after this period all information will be deleted.
Did you create a personal account by us your information will not be deleted unless you ask us to.
Your information will not be passed on or sold to third party, unless the it happens in connection to a restrusturing or a full or partly sale of the business. Any such disclosure will ahppen according to the aplicate Act of Personal Data Protection.
As a customer you have the right to insight of our registation of your data, and you can object to a registration according to the Act of Personal Data Protection by contaction us at infodotanddoodles.com.
Enlightenment duty: Agreements (orders) can be made in Danish or English and be kept in the company for 5 years according to the Act of Bookkeeping. It is not possible to have access to the agreement on our website, unless you have created an account. If you wish to have a new copy by e-mail, please send us an email to firstname.lastname@example.org.
TERMS OF DELIVERY
All orders placed before 12 o'clock on working days will be shiped on the same day.
Orders placed after 12 o'clock will be send the following working day.
On special occations like during the holidays it can take a bit longer.
DELIVERY IN DENMARK
All orders are shipped with Post Danmark/PostNord insured and with track and trace.
Delay from Post Danmark/PostNord is not the responsibilty of Dot & Doodle's.
- Delivery to your closest pick-up-point or post office is FREE
- Home delivery €5. Free delivery orders over €200
International (Outside Denmark):
Orders from €0-119,95 shipping €40,-
Orders from €120-239,95 shipping €26,-
Orders from €240-334,95,- shipping €13,-
Orders above €335,- FREE DELIVERY
Time of delivery 2-7 working days.
NB! No returns from countries outside EU! We automatically deduct the Danish VAT of 25% when you place the order. Please note that you must pay local VAT and import tax in your country. This VAT/tax cost is a matter between you and your local authorities, and not with Dot & Doodle's.
We ship to the following countries: Denmark, Greenland, Iceland, Faeroe Islands, Sweden, Norway, Germany, Holland, Belgium, Schwitzerland, Austria, Italy, France and Great Britain (U.K.) - please contact us if you request delivery to another country.
All prices are incl. 25% Danish VAT. The prices are the prices of the day and can be updated or changed currently.
TERMS OF PAYMENT
At dotanddoodles.com it is possible to pay with creditcard. You will not be sur-charged any extra fees using your credtit card. You can pay with: Visa/Dankort, VISA, VISA Electron, Mastercard og Mastercard Debet. You can also pay with mobile apps: MobilePay and Swipp, and still have the same rights as when paying with credit card.
All payments are made with SSL-encrypted connections in order to ensure the credit card data. We cannot see the credit card data as well as we can never withdraw more thant the amount of purchase.
Our payment gateway is Quickpay, which is approved by PBS/Nets and Clearhaus and also security verified by Visa/MasterCard (PCI-standard).
CHANGES OF SERVICES OR APPENDIX TO THE CONDITIONS
We reserve the rights at any time to make changes to our website, business policies, terms and conditions. Your use of the website and the purchases you make are subject to these policies and terms unless the law demands a change of those policies and terms. If any term or policy is void or for some other reason unenforceable, this policy wil be excreted from the terms and conditions and will not have influence on the validity and the feasibility of the other terms and conditions.
THE APPLICABLE LAW AND JURISDICTION
Your use of the website, any purchase you make on the website and all conditions are under Danish Law. You accept as sell as we accept to be subbject to the Danish Court of Law. All credit card transactions are under Danish Law.
email@example.com, +45 30405040, Dot & Doodle's, Lindenaesvej 20, DK-8300 Odder, Denmark. The website is administrated by FashioNordic VAT no. DK18600706. The company is registered in Denmark.